

Services
- Film showings (16 mm, VHS, DVD, etc.)
- Audio and Video Recording
- Emergency Support
- Where to submit requests (and what to expect)
Computer Mediated Communication
- Find an e-mail address
- Change your password
- Your quota
- Webmail
- Other ways to get your e-mail
- Setting out of office auto reply message
- About mail forwarding
- Spam and the spam policy
EquipmentÂ
Faculty Services
- About M, I, and N drives
- Backups
- Blackboard
- Mapping your network drives
- Request disk space
- Restore a file
- Request a secure folder
IT Services Forms
- Open a service request
- Close a service request
- Mailing requisition
- IT Services student job application
- File restore request
- Disk space request
- Secure folder request
- Virtual Private Network access request
- Sign-up for phone service
- Web site request
- Report request
- Student label request
- Faculty or staff label request
- HWS network resources
- Wireless access
- Adding new ports for data or phone
- Network Computer Authentication system and project
- Anti-virus protection installation
- Wired network connection instructions
- Wireless network connection instructions
- Remote network access
- Request remote access
Print and Document Management Services
- Computer Lab Print Policy
- Purchase print credits
- Print Services
- Mailing requisition form
- Binding/laminating documents
- Scanning
Service Requests
Created Oct 18, 2005
( revised April, 2008 )
If you are having difficulty submitting a form or you have unanswered questions, please call the Support Center Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.








