File Restore Request

Use this form when you need to restore accidentally deleted files from the network.

Backups of the HWS network are performed daily (starting at 5:30 p.m.). Daily backups are kept for two weeks, weekly backups are kept for a month, and quarterly backups are kept for a year. Please note that restores can only be done for files saved on the network. We encourage users to regularly backup files stored on local drives.

Name:
Department:
Telephone Number:
E-mail address:
Name of folder or files to be restored:
Original location of deleted file or directory:
Date and time of when the data was last known to be good:
Comments:
Created Aug 15, 2005 ( revised March, 2007 )
If you are having difficulty submitting a form or you have unanswered questions, please call the Support Center Help Desk at (315) 781-4357, or e-mail helpdesk@hws.edu.