About Our Network

Appropriate use of network resources

The HWS Acceptable Use Policy is currently being reviewed and updated with constituents across the institution. If you have any questions, issues, or concerns regarding the Acceptable Use Policy, please contact the Support Center. The Support Center can be reached by phone at ext. 4357 or by e-mail at helpdesk@hws.edu.

Adding new ports for data or phone

If you have data or phone jacks that require activation, please contact the IT Services help desk at ext. 4357 or e-mail helpdesk@hws.edu.

About HWS Wireless

The Colleges and IT Services have been working to strategically deploy wireless networking on campus. Currently the wireless network is based on 802.11g technology. For information on connecting to HWSWireless, see below.  HWSGuestWireless is available to campus visitors and will appear under wireless network browse lists. HWSGuestWireless only provides HTTP access at a limited bandwidth.

Please keep in mind that you should not deploy or connect wireless access points yourself. You will compromise the security of the campus network, and of your information.  All requests for new wireless hotspot locations must go through IT Services. "Full coverage" is based on usable network access for devices that use 802.11b/g at 63mW or higher power. Most laptops operate at 100mW variable based on battery remaining. Many PDAs operate at 20-50mW and would see less coverage density.

Campus Wireless Map

Below is a map of campus wireless (red areas) and planned wireless areas (blue areas). Building names and associated wireless coverage will appear as you move your mouse over center of the building image.

Connecting to the HWS wired network

The following instructions (PDF) for users of Windows XP address how to join your computer to the HWS domain and how to make yourself an administrator of your computer.

Connecting to the HWS wireless network

The following instructions (PDFs), for users of Windows XP, Windows Vista, or Macintosh OS X, address how to install the HWS Root Certificate and how to connect to HWSWireless.

Remote Access to the HWS network

Virtual Private Network Access

The HWS network can be accessed from off-campus by the Virtual Private Network (VPN). Those who wish VPN access must fill out a form to request a VPN account.

Use the following instructions (PDFs) to configure and set up the HWS VPN connection with Windows XP, Windows Vista, or Macintosh OS X.

Connecting to the Internet with HWS Dial-up

Use the following instructions (PDFs) for Windows XP first to configure your computer for HWS Dial-up, then to connect to the Internet with HWS Dial-up.

Use the following instructions (PDFs) for Windows Vista first to configure your computer for HWS Dial-up, then to connect to the Internet with HWS Dial-up.

Use the following instructions for using HWS Dial-up with a Macintosh.