CallPilot Voicemail Instructions
To access voice mail from a campus telephone, dial 3113. From off campus, dial 315-781-3113.
Your mailbox number is the last four (4) digits of your telephone number; followed by the # sign. To access your voice mailbox, enter your extension number, then a # sign followed by your password (the temporary password is 3200 on all mailboxes) and a # sign, as prompted. Now you are in the voice mail system and can perform any of the following functions.
The system will not allow you to use your extension number as your password. You will need to reset your password the first time you sign on to voice mail. CallPilot will reject your password change if it's too short or too simple.
If your password needs to be re-set, please call ext. 4357 for assistance.
84=Change your password
Ms. Voice Mail will guide you. Please do this ASAP for your own privacy.
89=Personal Verification (your name, number, and/or department)
This allows you to remove your telephone number from any message you leave.
5 to RECORD
2 to PLAYBACK
76 to DELETE
5 to RE-RECORD
82=Greetings (while in Greetings, press 9 to record your name)
1 for external callers (from off campus) and 2 for internal callers (on campus)
5 to RECORD
2 to PLAYBACK
76 to DELETE
5 to RE-RECORD
When listening to your messages (after you have logged into system) pressing:
2 will play a message
1 will skip backwards
3 will go forward
# will pause
2 will continue
6 will go to the next message
4 will go to the previous message.
To hear a specific message, press 86, the message number, and #.
To delete a message, press 76 while playing the message.
If you have deleted a message in error, pressing 76 during the same session will restore the message.
Dial 3112, or 315-781-3112 from off campus. Enter the extension number of the person you want to contact. You may use this action to leave the same message for several people at one time. Enter each box number, then #, then an extra # to end the list. Wait for the tone, then record.
At any time press:
* for general help
7* for message command help
8* for mailbox command help or call the help desk at ext. 4357 or e-mail helpdesk@hws.edu